Confidentiality and Privacy

Counseling records never become a part of student's transcript or college record.  All records are kept in the University Counseling Center Offices in locked files.


As a student receiving counseling services, you have a right to privacy and confidentiality.  The counseling center will not release information outside the Counseling Center without a student's written consent, except in emergency life and death situations and as legally required (e.g., child abuse, court orders).


  • A counselor may release confidential information if you have given written consent to do so.
  • A counselor may release confidential information if a client is a danger to him or herself, or presents a danger to others.
  • A counselor must report any knowledge of abuse or neglect of a child or elderly person or a disabled person.
  • A court of law or Judge may require a counselor to produce confidential information (a very rare occurrence).


     Because privacy of email can not be assured, we encourage you to avoid communicating confidential information using this method.  Counseling is conducted face-to-face, not through email.


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    "Heart Start confirmed my decision to attend Henderson State University. I had an amazing peer leader, who I am still friends with today. I felt an overwhelming sense of welcome and school spirit."

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    Arthur WatsonBachelor of Arts - Communications, 2000
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