Mental Health Crisis
At times throughout the year a student may find themselves in a crisis. A family member has been taken seriously ill or has died. A student feels suicidal and takes an overdose of medication. Whatever the emergency situation, having a professional to help manage this crisis is important. The Counselors at the University Counseling Center provide 24-hour crisis response to the University
. During business hours
, you may "walk-in" to the University Counseling Center without an appointment. The office is located in Suite 109 on the first floor of Mooney Hall, across from Womack and the Caddo. For an emergency after business hours
(that is after 5:00 PM and on the weekends), The Counselor on-call can be reached through the Henderson Police Department (230-5098) or the Arkadelphia Police Department (870-246-4545). If you live on-campus
, contact the Henderson Police Department, a Resident Director, or a Resident Assistant. If you live off-campus
, contact your usual health care provider (e.g., HMO, clinic, primary care doctor, or therapist), call 911 or proceed to the nearest hospital emergency room. Handling a Crisis
Sometimes a person's usual coping skills are overwhelmed. The signs can include:
•Highly disruptive or aggressive behavior.
•Overt suicidal threats (written or verbal).
•Homicidal threats (written, verbal or a history of violence).
•Inability to communicate (incoherent, garbled or slurred).
•Loss of contact with reality.If you have concerns that someone is experiencing such a crisis, call 911 to request assistance.
While waiting for aid to arrive (if you perceive no threat to yourself or others), you should:
•Provide a safe, secure, quiet environment.
•Invite the person to stay until help arrives.
•Listen actively and show empathy.
•Maintain a straightforward, supportive attitude.
•Don't leave the person alone unless you feel threatened.
•Don't try to restrain the person if he or she wants to leave.
•Don 't challenge or shock the person.
•Don't minimize the person's distress.