Confidentiality and Privacy

It is the policy of the Henderson State University Student Health Center to ensure that all confidential information remains secure and is released only in accordance with the law.  Confidential information is data that relates to the care and treatment of a client (patient) and would normally require a patent's authorization for release.

Examples of confidential information include: patient diagnosis, reports generated by health care providers, medical information and results of tests.

A notice of privacy practices document must be read and signed by all clients and will be kept in the client's permanent file.

Notice of privacy practices

The Henderson State University Student Health Center is required by law to maintain the privacy of protected health information and to provide you with this notice of our duties and privacy practices with respect to protected health information. This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully. You may request a copy of this notice. Other uses and disclosures will be made only with your written authorization.

  • We will use your health information for treatment.  Information obtained by your healthcare provider is recorded in your chart to determine the course of treatment that will work best for you.  Your healthcare team members record the actions they took and their observations.  No medical information or advice is given via e-mail for security reasons.
  • We will use your health information for regular operations.  We may use information from your health record to assess the care and outcomes in your case and others like it.  this information is used in an effort to continually improve the effectiveness of the healthcare and the service that we provide.
  • We may contact you to provide appointment reminders, reminders of needed follow-up care, or missed appointments.
  • We may disclose health information relative to adverse effects of food, medications, supplements, products, or product defects to the FDA.
  • We may disclose health information to public health or legal authorities charged with preventing or controlling disease, injury, or disability, as required by law.
  • We may disclose health information for law enforcement purposes as required by law or in response to a valid subpoena.
  • We may disclose health information to the Vice President of Student Services, or the Director of Judicial Affairs in the Vice President's absence, if we feel that you pose a significant threat of danger or physical harm to yourself or other members of the HSU community.

The Student Health Center has the right to change their notices and practices. You will be given a copy of any change when you come to Student Health Services.

You have the right to inspect and copy protected health information.  You also have the right to receive an accounting of disclosures of protected health information.

You have the right to request restrictions or amend how your health information may be used to carry out treatment or healthcare operations.

Counseling confidentiality

Counseling records never become a part of student's transcript or college record.  All records are kept in the University Counseling Center Offices in locked files.

As a student receiving counseling services, you have a right to privacy and confidentiality.  The counseling center will not release information outside the Counseling Center without a student's written consent, except in emergency life and death situations and as legally required (e.g., child abuse, court orders).

  • A counselor may release confidential information if you have given written consent to do so.
  • A counselor may release confidential information if a client is a danger to him or herself, or presents a danger to others.
  • A counselor must report any knowledge of abuse or neglect of a child or elderly person or a disabled person.
  • A court of law or Judge may require a counselor to produce confidential information (a very rare occurrence).

Because privacy of email can not be assured, we encourage you to avoid communicating confidential information using this method.  Counseling is conducted face-to-face, not through email.