Common Questions

Q.  What do I do if I need medicine?

A. Come by the Student Health Center and visit with a Registered Nurse.  The RN will either dispense non-prescription medication, schedule you for an appointment with the Advanced Practice Registered Nurse (APRN) or refer you to another healthcare provider.  If the RN schedules an appointment for you with the APRN, you must pay for any prescription medications at the pharmacy of your choice.

Students talk in the Quad.

Q.  What about confidentiality at the Student Health Center?

A.  It is the policy of the Student Health Center to ensure that all confidential information remains secure and is released ONLY in accordance with the law.  Confidential information is data that relates to the care and treatment of a client (patient) and would normally require a patient's authorization for release.

Examples of Confidential information include: patient diagnosis, reports generated by health care providers, medical information and results of tests.

Additionally, NO medical information or advice is given via email.  If a student contacts an HSU Student Health Center staff member, the staff member will respond briefly suggesting that the client come in the Student health Center.  The Client will also be informed that it is the Student Health Center's policy NOT to communicate any confidential information via email due to security reasons.

The Notice of Privacy Practices document must be read and signed by all clients and will be kept in the client's permanent file.

Q.  What about costs?

A.  The Student Health Center is funded by the student health fee.  Most of our services are paid for by the student health fee.  If a prescription is written for the student by the APRN, the student is responsible for the cost of the prescription at the pharmacy of their choice.  If you have an appointment with the APRN, please bring in insurance information, i.e. drug card, prescription medications, or pharmacy restrictions.

Q.  What do I do when you are closed?

A.  In case of an emergency, call 911.  Emergency services will be dispatched and a university police officer will be notified.

Q.  What is MRSA?  What are the signs and symptoms?  How is it spread?

A.  MRSA stands for Methicillin Resistant Staphylococcus Aureus, which is a staph infection (bacterial infection) that has become resistant to some commonly used antibiotics.  Staph is a common cause of skin infections.  The bacteria may also be found on the skin and in the noses of healthy people.  The incidence of community acquired MRSA infections is rapidly increasing.

You can get MRSA by touching someone who has a MRSA infection and especially by contact with the infected wound.  MRSA may also be spread by touching an object that has been contaminated by infected drainage from a person with MRSA infection.  Occasionally, you can get MRSA by touching people who have MRSA present on their bodies or in their noses without any signs of infection.

Most MRSA infections are skin infections and may be mistaken for a spider bite.  The infected area may be red, warm, swollen, and painful to touch.  Pus may drain from the area.  Other skin or soft tissue infections caused by MRSA may include boils, furuncus, or abscesses.  In rare cases, the infection may spread through the body to cause a serious infection.  MRSA may also cause lung infections, especially in people recovering from influenza.  See your healthcare provider if you develop any of these symptoms.

MRSA infections can be prevented.  All MRSA wounds or sores should be covered with a clean, dry dressing.  Practicing good hygiene measures such as careful hand washing is another preventive measure.  Cleaning and disinfecting items such as gym or exercise equipment should be done on a regular basis.  Clothing and linens should be washed in hot water and dried in the dryer, if possible.

The incidence of developing antibiotic resistant bacteria can be reduced by simple measures.  Do not overuse antibiotics.  Antibiotics will not help common viral illnesses.  Take ALL of the antibiotics prescribed by your healthcare provider.  It is important to completely eliminate the infection.  Throw away unused antibiotics.  Leftover antibiotics may not work work against bacteria that cause another infection in the future.